We built Ascender to help brands climb — not to hoard your data. This policy explains, in plain English, exactly what we collect, why, and the control you keep over it.
We collect the minimum we need to run the audit tool and answer you.
This Privacy Policy describes how Ascender (“we”, “us”) collects, uses, and protects information when you visit our website, run an SEO audit, or get in touch. It applies to all visitors and account holders.
By using our website and tools, you agree to the practices described here. If you do not agree, please discontinue use of the site.
Contact details you give us, the URLs you audit, and basic usage analytics.
To deliver audits, improve the product, and follow up on enquiries — nothing creepy.
Only with trusted processors that help us run the service — never sold.
We do not sell your personal information. We share it only with service providers who process data on our behalf (such as hosting, analytics, and the third-party APIs that power audits), and where required by law.
We keep data only as long as it's useful or legally required, then delete it.
Audit reports and account data are retained while your account is active and for a reasonable period afterward. Cached audit results expire automatically. You can request deletion at any time.
You can access, correct, export, or delete your data on request.
To exercise any of these rights, contact us using the details below. We respond within a reasonable timeframe.
We protect data with encryption, access controls, and sensible practices.
We use industry-standard measures including encrypted connections, hashed credentials, and restricted access. No method of transmission is perfectly secure, but we work hard to protect your information.
Our services aren't intended for anyone under 16.
Ascender is a business tool not directed at children. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us data, contact us and we will remove it.
If we make material changes, we'll update the date and notify you where appropriate.
We may update this policy from time to time. Significant changes will be reflected by the “last updated” date at the top of this page, and where appropriate we will notify you directly.
Questions about your data? Reach out — a human replies.
If you have questions about this policy or how we handle your data, email us at privacy@ascender.agency or use the contact page. We're happy to help.
Start with a free audit, or book a call and we'll map the fastest path to position one — across Google and AI search.